Terms of Service
OVERVIEW
This website is operated by Lola Sydney. Throughout the site, the terms “we”, “us” and “our” refer to Lola Sydney.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced herein or available by hyperlink.
These Terms apply to all users of the website, including browsers, customers, merchants, suppliers and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you should not use the website or our services.
We reserve the right to update or modify these Terms from time to time. Any changes will be published on this page.
SECTION 1 – AGE REQUIREMENTS & USE OF THE WEBSITE
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, territory or place of residence, or that you have given permission for any minors under your care to use this website where appropriate.
You must not:
- Use our products or services for any unlawful or unauthorised purpose;
- Violate any applicable laws or regulations;
- Transmit viruses, malicious code or other harmful material.
A breach of these Terms may result in suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or cancel service where reasonably necessary, including in cases of suspected fraud, misuse, unlawful activity or violation of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission.
Payment information is processed using secure payment systems and appropriate encryption technologies.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, information may occasionally contain errors or become outdated. We reserve the right to correct, update or modify website content where necessary.
Nothing in this section excludes any rights or guarantees that cannot lawfully be excluded under applicable Australian law.
SECTION 4 – CHANGES TO PRODUCTS, SERVICES & PRICES
Product prices, promotions and availability may change from time to time.
We may modify, discontinue or withdraw products or services where appropriate.
Placing an order does not necessarily mean that it has been accepted. We reserve the right to reject or cancel an order where reasonably necessary, including because of stock availability, pricing errors, suspected fraud or payment issues.
If payment has already been taken for an order that we subsequently cancel, the applicable amount will be refunded.
SECTION 5 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may be offered in limited quantities.
Returns and exchanges are handled in accordance with our Return Policy and applicable consumer law.
We make reasonable efforts to display product colours, images and details as accurately as possible. However, colours may appear differently depending on your device and display settings.
Products may be fulfilled and shipped by third-party suppliers or logistics partners, including partners located outside Australia.
Where duties, taxes or import charges apply, responsibility for these charges will be determined in accordance with the information provided at checkout and applicable law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or limit orders where reasonably necessary, including orders that appear to have been placed by resellers, distributors or for fraudulent purposes.
You agree to provide accurate, complete and current purchase, billing and account information.
You are responsible for keeping your account information up to date.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to tools, applications or services operated by third parties.
Your use of third-party services may also be subject to the relevant provider’s terms and privacy policies.
To the extent permitted by law, we are not responsible for third-party services that are outside our reasonable control.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, products, services, accuracy or privacy practices of independent third-party websites.
We recommend reviewing the applicable terms and privacy policies before using third-party websites or services.
SECTION 9 – COMMENTS, REVIEWS & FEEDBACK
If you submit reviews, comments, suggestions or other content to us, you grant us permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.
You are responsible for ensuring that content you submit does not violate the rights of others, contain unlawful material or provide deliberately false or misleading information.
SECTION 10 – PERSONAL INFORMATION
Your submission and use of personal information through our website is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct errors and update information where appropriate.
If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate solution.
SECTION 12 – PROHIBITED USES
You must not use our website or services:
- For unlawful purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property or other legal rights;
- To harass, abuse, discriminate against or harm others;
- To provide deliberately false or misleading information;
- To upload or transmit viruses or malicious code;
- To improperly collect or track another person’s personal information;
- To interfere with or circumvent website security features.
SECTION 13 – WARRANTIES & LIMITATION OF LIABILITY
Our products and services may be subject to guarantees, rights and remedies under the Australian Consumer Law that cannot be excluded or restricted.
Nothing in these Terms is intended to exclude, restrict or modify those rights.
To the maximum extent permitted by applicable law, we are not liable for losses that are indirect, consequential or outside our reasonable control.
SECTION 14 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Lola Sydney, its affiliates and service providers against reasonable claims, liabilities or losses arising from your unlawful use of the website, your breach of these Terms or your infringement of third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 16 – TERMINATION
We may suspend or terminate access to our services where you materially breach these Terms or use our services unlawfully.
Any rights or obligations that arose before termination will continue where applicable.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our policies and other terms published on the website, constitute the agreement governing your use of our website and services, subject to any rights that cannot be excluded under applicable law.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory consumer protections or other laws that apply to you.
Nothing in these Terms limits your rights under the Australian Consumer Law or other applicable legislation.
SECTION 19 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be available on this page. Where appropriate, continued use of our website after changes take effect constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT
For questions regarding these Terms, please contact:
Lola Sydney
Email: support@lolasydney.com
QUICK SUMMARY
- Governing Law: New South Wales, Australia
- Consumer Rights: Your statutory rights under Australian Consumer Law remain applicable
- Prohibited Uses: Unlawful activity, malicious software, infringement, misuse of personal information and other prohibited conduct
- Returns: Subject to our Return Policy and applicable consumer guarantees
- International Fulfilment: Orders may be fulfilled by third-party partners located outside Australia
- Contact: support@lolasydney.com