Shipping Policy
DELIVERY TIMES
Below are the average delivery times for all orders:
Order processing
1–3 business days. Orders placed on Friday evenings or over the weekend may take slightly longer to process.
Estimated delivery
7–14 business days after dispatch.
Please note: Delivery times may vary slightly depending on your location.
Important information for selected products
Some collections may require additional preparation time to ensure each item meets our quality standards. The delivery times above are therefore estimates and may vary depending on the product ordered, demand and logistical conditions.
HOW TO PLACE AN ORDER
Ordering from Lola Sydney is simple and straightforward:
-
Choose your item
Visit the product page and add your chosen item to your cart by clicking “Add to Cart”. Make sure you’ve selected the correct size, colour or variant. -
Proceed to checkout
Click “Checkout”, enter your shipping details carefully and continue to the shipping step. -
Review your details
Check that your shipping information is correct. All orders include free shipping. Continue to payment. -
Payment
Select your preferred payment method. All payments are protected using SSL encryption. -
Confirmation
Complete your order and follow the on-screen instructions to finalise your payment. If you experience any issues, contact us at support@lolasydney.com.
PAYMENT METHODS
All payments are secure and encrypted using SSL technology:
- Credit/Debit Cards: Mastercard · Maestro · Visa · American Express
- PayPal
SHIPPING COSTS
All orders include 100% free shipping, with no minimum purchase required.
ORDER DISPATCH
We process and dispatch orders as quickly as possible once they have been confirmed.
Please note: Occasionally, unforeseen logistical circumstances may result in a slight delay. We’ll always do our best to ensure your order reaches you as quickly as possible.
For same-day dispatch, please contact us by email at support@lolasydney.com.