Contact us
We’re here to help.
Whether you have questions about our products, your order, or simply want to learn more about Lola Sydney, our team is here for you Monday to Saturday and will get back to you within 24 hours.
Frequently Asked Questions
What are the delivery times?
Once shipped, your order will usually arrive within 7 to 14 business days. You’ll receive a tracking number as soon as your parcel has been dispatched.
Can I exchange or return an item?
Yes, you can exchange or return an item within 30 days of receiving it. The item must be in perfect condition and in its original packaging.
How do I choose the right size?
Please refer to the size guide provided for each product. If you’re unsure, contact us and we’ll be happy to help you choose the right size.
What payment methods are available?
We accept credit/debit cards and PayPal. All transactions are secure and protected.